BPO can pump in
$9.7B
in 3 years: Nomura study
By MAX ESTAYO
Nomura Securities Co. Ltd. estimates that the
business process outsourcing industry may pump in up to $9.72
billion into the economy in three years if sales grow as
projected.
The economic effect would be 8.3 percent of
gross domestic product, Japan’s leading securities and
investment bank said in a recent report on the Philippines.
"We estimate the economic impact in the event
the BPO industry’s sales increase to $12.2 billion, per the
government’s projections," Yuichi Izumi, Nomura analyst said.
"According to our calculations, the economic
effect of the industry through 2010 is $9.72 billion in total or
8.3 percent of 2006 nominal GDP," the analyst said.
Of the 8.3 percent, 4.8 percentage points
will be the direct impact of the industry’s sales growth, and
2.1 percentage points from the inducement of production in other
industries, Nomura said.
The remaining 1.4 percentage points will come
from induced private consumption through increased employee
compensation.
Nomura said the industries likely to benefit
from the "knock-on" effect include financials, utilities, other
business services, communications and real estate.
"If the BPO expands in line with the
government’s forecast, we think the possibility of upside for
economic growth in the Philippines will increase," Izumi said.
Nomura sees sustained growth in the
five-percent range for the Philippines in the next two years,
5.7 percent in 2008 and 5.8 percent in 2009, supported by
private and public spending.
It expects growth to come in at 5.6 percent
this year, also on robust domestic demand.
However, Nomura said the industry is faced
with the challenge of "retaining human resources amidst rapid
development."
The government’s sales projection of $12.2
billion, which is nearly four times the $3.5 billion in 2006, is
based on the number of BPO employees rising to 921,000 in 2010
from 237,000 last years.
"As the BPO industry takes off, we think it
will become more steadily difficult to secure skilled labor. If
the supply of labor does not meet growth in demand, the economic
impact of the industry’s expansion might be curtailed," Izumi
said.
A recent central bank study estimated the
industry’s revenues at $2 billion in 2005, 50 percent more than
the previous year. At P100 billion, the industry had a value
added of 63 per centavo or P63 billion, approximating the
estimate at the national income accounts.